Refund policy

30-Day Money-Back Guarantee

If you're not happy with your purchase for any reason, email support@viraltoysco.com within 30 days of delivery for a full refund.

How it works

• Email us within 30 days of receiving your order.
• Items should be unused and in their original packaging where possible.
• Once your return is approved and received, refunds are issued to your original payment method within 5 to 10 business days.

Damaged or incorrect items

If anything arrives damaged or you receive the wrong item, email us a photo and we'll send a replacement or refund. No return needed.